Digital Persona application software for 32 bit Vista and Windows 7. Press the sticky side of a piece of adhesive cellophane tape on the sensor and then peel it away to collect the dust and dirt particles. Windows 7 IT Pro. Welcome to Tech Support Guy! Depending on the model number of your computer, there are options in the BIOS to turn the biometric device on and off.

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Office Office Exchange Server. Join overother people just like you! Does anyone know how to get this to work? This aez2501a uses cookies for analytics, personalized content and ads.

DriverMax – Biometric – AuthenTec, Inc. – AuthenTec Inc. AESA Drivers Download

Clean the fingerprint reader You should periodically clean the fingerprint reader sensor to remove dirt and oil. Right-click the device, and then select Properties. Tech Support Guy is completely free — paid for by advertisers and donations.

Update the fingerprint reader software. Hello everyone, I recently bought a hp pavilion dvus laptop and want to upgrade to windows xp from my pre-installed vista machine. The problem is that xp specifically asks for a floppy disk drive, which I do not have. Select the operating system currently on the computer, scroll down, and then expand Drivers – Keyboard, Mouse and Input Devices. The Virtual Agent is currently unavailable. If there is no Biometric entry, then Windows cannot identify the fingerprint reader hardware.


This devices driver seems to be installed and functioning properly, where can I get an application compatible operating windows 7.

AuthenTec Inc. AES2501A Drivers

How to install the driver in Windows Compatibility mode. The driver version is displayed.

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Clean the fingerprint reader.

HP Pavilion Authentec Fingerprint Reader

If there is a Biometric entry, then Windows supports the device. To make sure the Windows device driver for the fingerprint reader is up-to-date; follow the steps in Updating the device driver. You will have to locate and purchase ass2501a third party security program. You need to update it for the original configuration of your notebook on the HP support web site.

In the Device Managerclick Biometric or Biometric Devices to expand the list of recognized biometric sensor devices. This can be beneficial to other community members reading the thread. How do I upgrade my windows on my personal computer? How does HP install software and gather data? I did make a backup install CD just in case There are a couple problems which I haven’t been able to fix.


Please try again shortly. If the driver available on the web site is a later version, download and install it. After updating the access manager, see the access manager online help for information on setting it up.

AuthenTec Inc. AES2501A overview

For best performance, check HP Software and Driver Downloads for device driver updates for your specific model. If you choose to change the OS, you may have trouble setting up the fingerprint reader again.

Update the device driver. Logon accounts contain user’s names and passwords for aes251a applications and web sites that you register with the access manager.

AESA fingerprint reader will not work after resume. Note the version number and date.